All Systems Operational

About This Site

Welcome to aXcelerate's home for system status information and notifications. Event information for any system maintenance window, downtime, or degraded system performance will be found here with up-to-date information about what and when things are happening

Uptime over the past 90 days. View historical uptime.
aXcelerate Production ? Operational
90 days ago
100.0 % uptime
Today
aXcelerate Staging ? Operational
90 days ago
100.0 % uptime
Today
Reporting System ? Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
100.0 % uptime
Today
Online Assessments Operational
90 days ago
100.0 % uptime
Today
Learner Portal ? Operational
90 days ago
100.0 % uptime
Today
Support services Operational
External Integration Operational
90 days ago
100.0 % uptime
Today
Information Security Related Topics ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 2, 2025

No incidents reported today.

May 1, 2025
Staging Refresh - Thursday 1 May 2025
Completed - The scheduled maintenance has been completed.
May 1, 17:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 08:30 AEST
Scheduled - Stradbroke - PENDING
Snapper - IN PROGRESS
Kirra - PENDING
Mudjimba - PENDING
Currumbin - PENDING
Greenmount - PENDING
Burleigh - PENDING
Wurtulla - PENDING
Apr 30, 17:16 AEST
Apr 30, 2025
Online Assessments Issue
Resolved - We are pleased to announce that the server issues experienced earlier have been resolved.
Apr 30, 17:00 AEST
Monitoring - We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.
Apr 30, 16:51 AEST
Investigating - We are currently investigating an issue with Online Assessments. They are currently not available for administrators in the Admin Portal, or for all learners, from within the Learner Portal.
Apr 30, 16:44 AEST
System slowness Detected - Burleigh and SCORM
Resolved - We are pleased to announce that the server issues experienced earlier have been resolved.
Apr 30, 16:16 AEST
Monitoring - We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.
Apr 30, 15:07 AEST
Investigating - We have detected slower than expected system performance on the Burleigh cluster, as well as SCORM services and are currently in the process of investigating.
Apr 30, 14:46 AEST
Apr 29, 2025
Online Assessments Issue
Resolved - We have resolved the issue affecting both Learners and Administrators attempting to access Online Assessment features, and will continue to monitor the situation.
Apr 29, 12:04 AEST
Monitoring - We have identified the cause of the issue and will continue to monitor the situation as Online Assessments return to a stable state.
Apr 29, 11:54 AEST
Investigating - We are currently investigating an issue with Online Assessments. They are currently not available for administrators in the Admin Portal, or for all learners, from within the Learner Portal.
Apr 29, 11:47 AEST
Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

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