All Systems Operational

About This Site

Welcome to aXcelerate's home for system status information and notifications. Event information for any system maintenance window, downtime, or degraded system performance will be found here with up-to-date information about what and when things are happening

Uptime over the past 90 days. View historical uptime.
aXcelerate Production ? Operational
90 days ago
100.0 % uptime
Today
aXcelerate Staging ? Operational
90 days ago
100.0 % uptime
Today
Reporting System ? Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
100.0 % uptime
Today
Online Assessments Operational
90 days ago
99.92 % uptime
Today
Learner Portal ? Operational
90 days ago
100.0 % uptime
Today
Support services Operational
External Integration Operational
90 days ago
99.95 % uptime
Today
Information Security Related Topics ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 3, 2023

No incidents reported today.

Jun 2, 2023

No incidents reported.

Jun 1, 2023
Staging Refresh - Thursday 1 June
Completed - The scheduled maintenance has been completed.
Jun 1, 17:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 08:41 AEST
Scheduled - Staging Refresh is underway.

Burleigh - DONE
Mudjimba - DONE
Kirra - DONE
Greenmount - IN PROGRESS
Stradbroke - DONE
Snapper - PENDING
Wurtulla - PENDING
Currumbin - PENDING
Jun 1, 08:33 AEST
May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023
Assessments unavailable for Learners and Administrators
Resolved - We have continued to monitor online assessments following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.

We thank you for your patience in this matter.
May 29, 21:40 AEST
Monitoring - We have taken action and online assessments are once again accessible. We will continue to monitor for the next hour.
May 29, 20:28 AEST
Investigating - We are currently investigating an issue with access to Online Assessments. This item is under investigation and we will provide further information as soon as possible.
May 29, 20:00 AEST
USI Integration Issue
Resolved - Upon further monitoring of the USI integration, our team have been made aware it is once again available for use by all users. This appears to have been related to an unexpected outage on the USI portal.

We thank you for your patience in this matter.
May 29, 14:24 AEST
Identified - Our team have been made aware of an issue with the USI integration this morning. We are investigating the matter and will provide an update as new information becomes available.
May 29, 10:59 AEST
May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
Planned TCSI Maintenance
Resolved - This incident has been resolved.
May 26, 15:17 AEST
Investigating - We have been informed of the upcoming TCSI Maintenance scheduled for 8:00AM to 2:00PM AEST on the 26th of May. TCSI Services will be unavailable during this time.
May 25, 14:55 AEST
May 25, 2023
May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

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